Frequently Asked Questions
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Most new Westlaw Edge customers get online access within 1 business day after signing up. Once your account is set up, Thomson Reuters will send your login details and access instructions so you can get started quickly.
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Yes. Westlaw Edge is continuously updated by hundreds of full-time attorney-editors around the world. This helps ensure that legal research content stays current, accurate, and reliable.
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No. The pricing shown online is available to new customers only. If you're an existing Thomson Reuters customer, you'll need to contact the company directly to discuss your options. You can call 1-888-781-0358 or submit a request through the Contact Us form.
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If you have questions about Westlaw Edge, there are a few ways to reach Thomson Reuters:
- Live chat: Available weekdays from 8:00 a.m. to 6:00 p.m. Central Time
- Contact Us form: Submit your question online and expect a response within 1 business day
- Phone: Call 1-888-781-0358 weekdays from 9:00 a.m. to 5:00 p.m. Eastern Time
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